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Prior Auth – It’s Not Just for Commercial Payers Anymore

Reduce Readmission Rates with Follow Up Appointments

Touchless Patient Arrivals: A Path Forward While Social Distancing

COVID-19 Considerations for Revenue Cycle Leaders

Virtual Huddle Boards - A Must-Have for Remote Teams

Looking Ahead - COVID-19 and the Impact to Patient Access Operations

COVID-19 Resources for Patient Access

COVID-19 Revenue Cycle Best Practices and Considerations

Video Visits: Quick Starter Guide

Remote Worker Boom: How to Monitor Employee Productivity When Working from Home

Keeping the Wilshire Way During a Crisis

Take your Patient Access operations to the next level!

Enhancing Transitional Care Management Charging

Deficiency Tracking Optimization and Unsigned Orders Case Study

Five keys to fixing your Epic upgrade approach

HIM! - Building blocks that affect your Revenue Cycle

Happy New Year from TWG!

Happy Holidays!

Giving the gift of manageable IT ticket volumes

Pricing Transparency: We’ve Got Your Road Map for 2020

Convert Your No-Show Problem Into a Patient-Friendly Opportunity

Reconciling your revenue reconciliation processes

Has your EHR “ghosted” your revenue?: A scary Halloween Revenue Integrity tale

Scanning....but without paper?

Patient Flow Epic Gold Stars: Are you a patient flow all-star?

Professional Billing Insurance Follow-Up(date)

To CAC, or not to CAC?  -  That is the question.

Reshaping the user design for providers

Finding myself (and the surprising similarities to finding missing revenue)

5 Strategies to Elevate your Payment Posting Department

Eyes in the Sky: Using Command Centers in Healthcare

Maintaining Your Revenue Guardian Inventory

Pricing Transparency: Your questions answered by TWG

Focus on Employees to Improve Your Bottom Line

An Example of Targeted EHR Optimization: Laboratory & Pathology

Creating Physician Efficiency

Compassionate Collections: Increase POS Collections by Teaching Staff How to Ask for Money

Wilshire Announces RI Rockstar!

Happy 2019 Revenue Integrity Week!

Solving the burnout puzzle, one piece at a time: InBasket

CAC – Focusing on improving your metrics with a successful implementation

Introducing the Registration and Authorization Quality Quick HIT

Coding Alignment – System Capabilities & Design

Coding Alignment – A pathway to professional and facility coding integration success

Cleaning up your outstanding AR

Will you be at the NAHAM conference?

Happy Patient Access Week!

Newsletter March 2019

Happy Health Information Professionals Week!

Is Revenue Guardian right for your Revenue Integrity team?

Thank You Women Everywhere!

Using Data to Improve Provider EHR Efficiency

HIMSS Takeaways: Part III

HIMSS Takeaways: Part II

HIMSS Takeaways: Part I

Maximizing Coding impact, Minimizing Coding impediment

The Hierarchy to High-Quality Registration

Newsletter Jan 2019

Coding Resources – Efficiencies Readily Available!

Revenue Resolutions You Can Count On

Is there any low-hanging fruit left?

How Much Money is Your OR Supply Program Throwing Away?

How to ‘authorize’ your way to better revenue cycle performance

Charge Reconciliation: A Long-Term Commitment

Computer Assisted Coding - Project & Change Management Success!

Nick Freund joins TWG as Manager of Revenue Integrity

Ensure Financial Stability by Enhancing your Perioperative Program

Harnessing Your Superpower(-ful Questions)

Data Filing and Dollar Collection: How to enhance your front-end payment collection process

Coordinate to completion: How to transform your referrals processes for better outcomes

Optimizing Real Time Eligibility with Epic

Do I need a referral for that? Focus on Referrals and Authorizations for Big Returns

Freeman Jenkins Joins The Wilshire Group as Manager of Patient Access

Introducing our new Patient Access Services Division!

Mind the Gap: Bridging the Coder-Clinician Relationship for Gains

Ryan Sommers Joins The Wilshire Group as Director of Clinical Services

What’s the Hype?…Outpatient Clinical Documentation Integrity

Evaluation and Management (E/M) Essentials!

Rick Walsh Joins The Wilshire Group as Senior Revenue Cycle Consultant

Don’t Fall Prey to ED Charge Capture & Coding Vendors

How to Maintain the Epic Charge Router

How to Automate in the Epic Charge Router

We'll be at HFMA!

Sample - How To Post

Andrew Wade Joins The Wilshire Group as Senior Revenue Cycle Consultant

When to Automate in the Epic Charge Router?

Matt Perron Joins The Wilshire Group as Manager of Patient Access

Lost in Translation: The Value of Accurate Charge Capture

Happy Revenue Integrity Week!

Redefining Revenue Integrity

A New Years’ Resolution You Can Keep…Clarity Around OPPS Impact!

April Vogel Joins The Wilshire Group as Senior Consultant

‘I can’t find the Advanced Directive’ & Other Major Problems Your HIM Department Can Prevent

Re-engagement: How Do I Start a New Project?

Make Haste on Drug Waste with Modifier JW!

Dave Jansen Joins The Wilshire Group as Senior Consultant, HIM

To Scan, or Not to Scan...

Keep Coders Coding!

The Importance of Denials Prevention

Jennifer Esterbrooks Joins Wilshire as Director of Health Information Services

What's in your EHR?

Patient Access Goes to the Movies

To Simple Visit Code, or Not?

Houston Area Safety Net Hospital Celebrates 50 years

The (Never-Ending) Battle on Denials

Revenue Integrity 101

ICD-10 Readiness Checklist

Code Integration

Dane County Airport (MSN) hosts world's first The Wilshire Group ad

Combination Code Support by CDI

Technical CDI systems are only successful if utilized appropriately

Well-defined and understood processes and policies are key to an efficient and effective CDI program

New CDI Chart Reviews

DRG Mismatch

Case Mix Index (CMI)

Query Appropriateness

Search for Knowledge at the ACDIS conference

Outpatient CDI Readiness

To Query or Not to Query?

CDI….. Clinical Documentation Improvement or Clinical Documentation Integrity or both?

Epic XGM Presentation - Managing Contractual Adjustments and AR Valuation

Addressing audit issues

House passes Medicare bill: No change to ICD-10 implementation date

Business Email Etiquette

The paradigm is shifting

Note Bloat



HAC (Hospital Acquired Condition) or Coding/Documentation Error?