The physician scans her schedule for the day and sees a name she recognizes – Ms. X, the “Chronic No Show-er”. Every clinic has them. Names and patients they know by heart due to the number of times these patients have missed their appointments. It’s [...]

Departmental Revenue Reconciliation is arguably one of the most important initiatives of Revenue Readiness and long-term organizational financial success.

Most providers, hospitals, systems, and physician practices have long implemented Electronic Health Records (EHRs). In conjunction with myriad clinical modules, revenue cycle modules have also been installed covering patient access, charging, coding, and [...]

The people, processes, and technology driving admission, transport, environmental services, and discharge workflows have huge impacts on the efficiency and quality of your hospital operations.

In the August 2019 version release, Epic introduced a major update to the way insurance follow-up is worked in professional billing. For those of you not familiar with Epic release notes or the intricacies of professional billing, this is big (Harry [...]

Payment Posting may not be a on leadership’s radar for an area of concern/improvement, but it can routinely be a source of trouble. Inappropriate adjustments and denials can stack up by the thousands in a matter of days, and usually requires lengthy [...]

Over the past several years leading healthcare organizations have been implementing command centers to manage capacity, improve operational efficiency, and reduce unnecessary length of stay.

Earlier this year, we outlined strategy for successfully identifying and introducing revenue guardian checks to your organization’s revenue integrity processes. However, what happens after you implement these checks and what should you be doing for [...]

Our blog post this week focuses on the recent executive order on pricing transparency. Two of our experts, Andrew Wade and Matt Perron, ask each other a few questions on what this could mean for healthcare organizations and what they could be doing to [...]

Revenue Cycle and Finance departments put a great deal of effort and focus on improving industry standard metrics such as: A/R, CFB, ADR, Denial Rates, etc.  Billions are spent every year on consulting and technology solutions to automate and improve [...]