--- title: The Wilshire Group Blog | Andrew Wade description: Welcome to The Wilshire Group's Blog! This is where you'll find our thoughts, analysis, and advice on a number of health and EMR topics. --- [![The Wilshire Group](https://info.thewilshiregroup.net/hs-fs/hubfs/Full%20TWG%20Black.png?width=500&height=223&name=Full%20TWG%20Black.png "The Wilshire Group")](https://thewilshiregroup.net/) - ![phone_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-phone.png)  (310) 699-2017 [![mail_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-email15.png)  info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) - - - - Receive Updates - ![phone_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-phone.png)  (310) 699-2017 [![mail_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-email15.png)  info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) - - - - Receive Updates # Posts by Andrew Wade # The Wilshire Group Blog [Home](https://thewilshiregroup.net/) | The Wilshire Group Blog [Home](https://thewilshiregroup.net/) | Posts by Andrew Wade ## [Five keys to fixing your Epic upgrade approach](https://info.thewilshiregroup.net/blog/five-keys-fixing-epic-upgrade-approach) by [Andrew Wade](https://info.thewilshiregroup.net/blog/author/andrew-wade) January 23, 2020 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Epic](https://info.thewilshiregroup.net/blog/tag/epic) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) No matter what electronic health record system you are on, if you work in healthcare, you’ve likely experienced an “upgrade” at one time or another. And while these upgrades are not complex when compared to a new EHR implementation, organizations [...] [Read More](https://info.thewilshiregroup.net/blog/five-keys-fixing-epic-upgrade-approach) ## [Happy New Year from TWG!](https://info.thewilshiregroup.net/blog/happy-new-year-from-twg) by [Andrew Wade](https://info.thewilshiregroup.net/blog/author/andrew-wade) December 31, 2019 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Company News](https://info.thewilshiregroup.net/blog/tag/company-news) We hope you have a fantastic and safe time celebrating the start of the new year (and a new decade) this evening, but before we take a look ahead at what is to come in 2020, let’s take a step back and reflect on all that has happened over the past year. [Read More](https://info.thewilshiregroup.net/blog/happy-new-year-from-twg) ## [Giving the gift of manageable IT ticket volumes](https://info.thewilshiregroup.net/blog/giving-gift-manageable-ticket-volumes-technology-cherwell-jira-servicenow) by [Andrew Wade](https://info.thewilshiregroup.net/blog/author/andrew-wade) December 18, 2019 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) In one form or another, each organization has a way of managing their shared issues list between operations and their technology team. Typically, this “management” is embedded in an IT service management solution such as Cherwell, JIRA, or Service Now. [Read More](https://info.thewilshiregroup.net/blog/giving-gift-manageable-ticket-volumes-technology-cherwell-jira-servicenow) ## [Maintaining Your Revenue Guardian Inventory](https://info.thewilshiregroup.net/blog/maintenance-revenue-guardian-inventory) by [Andrew Wade](https://info.thewilshiregroup.net/blog/author/andrew-wade) August 22, 2019 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Revenue Integrity](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) Earlier this year, we outlined strategy for successfully [identifying and introducing revenue guardian checks](https://info.thewilshiregroup.net/blog/revenue-guardian-right-revenue-integrity) to your organization’s revenue integrity processes. However, what happens after you implement these checks and what should you be doing for [...] [Read More](https://info.thewilshiregroup.net/blog/maintenance-revenue-guardian-inventory) ## [Cleaning up your outstanding AR](https://info.thewilshiregroup.net/blog/improving-revenue-cycle-outstanding-ar) by [Andrew Wade](https://info.thewilshiregroup.net/blog/author/andrew-wade) April 09, 2019 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) Often when organizations are trying to decide what areas need the most help, they emphasize revenue gain opportunities first (i.e. missing charges, denials, etc). This usually means revenue acceleration opportunities like insurance follow-up (outstanding [...] [Read More](https://info.thewilshiregroup.net/blog/improving-revenue-cycle-outstanding-ar) ## [Is Revenue Guardian right for your Revenue Integrity team?](https://info.thewilshiregroup.net/blog/revenue-guardian-right-revenue-integrity) by [Andrew Wade](https://info.thewilshiregroup.net/blog/author/andrew-wade) March 19, 2019 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Revenue Integrity](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) Epic’s Revenue Guardian is one of the most robust tools on the market for preventing missed revenue opportunities, reducing denials, and ultimately decreasing AR days, so why aren’t more organizations using it? [Read More](https://info.thewilshiregroup.net/blog/revenue-guardian-right-revenue-integrity) ## [Rick Walsh Joins The Wilshire Group as Senior Revenue Cycle Consultant](https://info.thewilshiregroup.net/blog/rick-walsh-joins-the-wilshire-group-as-senior-revenue-cycle-consultant) by [Andrew Wade](https://info.thewilshiregroup.net/blog/author/andrew-wade) July 18, 2018 [Company News](https://info.thewilshiregroup.net/blog/tag/company-news) **LOS ANGELES (PRWEB) June 06, 2018 –** The Wilshire Group, a leading healthcare consulting firm, has added Rick Walsh to its team as a Senior Revenue Cycle Consultant. In this role, Rick will focus on engagements with healthcare organizations with a goal of [...] [Read More](https://info.thewilshiregroup.net/blog/rick-walsh-joins-the-wilshire-group-as-senior-revenue-cycle-consultant) ## [How to Automate in the Epic Charge Router](https://info.thewilshiregroup.net/blog/how-to-automate-in-the-epic-charge-router) by [Andrew Wade](https://info.thewilshiregroup.net/blog/author/andrew-wade) June 22, 2018 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Build Guides](https://info.thewilshiregroup.net/blog/tag/build-guides) [Charge Router](https://info.thewilshiregroup.net/blog/tag/charge-router) [Epic](https://info.thewilshiregroup.net/blog/tag/epic) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Revenue Integrity](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) The Epic Charge Router is one of the most robust pieces of charging functionality within the Epic EMR platform. It can singlehandedly create new charges, delete unnecessary charges, and update any item of the charge records it pleases. On the surface the [...] [Read More](https://info.thewilshiregroup.net/blog/how-to-automate-in-the-epic-charge-router) ## [When to Automate in the Epic Charge Router?](https://info.thewilshiregroup.net/blog/automating-epic-charge-router) by [Andrew Wade](https://info.thewilshiregroup.net/blog/author/andrew-wade) June 15, 2018 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [charge capture](https://info.thewilshiregroup.net/blog/tag/charge-capture) [Charge Router](https://info.thewilshiregroup.net/blog/tag/charge-router) [Epic](https://info.thewilshiregroup.net/blog/tag/epic) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Revenue Integrity](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) The Epic Charge Router is one of the most robust pieces of charging functionality within the Epic EMR platform. It can create new charges, delete unnecessary charges, and update any item of the charge it pleases. On the surface the charge router seems [...] [Read More](https://info.thewilshiregroup.net/blog/automating-epic-charge-router) ## [Happy Revenue Integrity Week!](https://info.thewilshiregroup.net/blog/happy-revenue-integrity-week) by [Andrew Wade](https://info.thewilshiregroup.net/blog/author/andrew-wade) June 06, 2018 [Company News](https://info.thewilshiregroup.net/blog/tag/company-news) [Revenue Integrity](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) The Wilshire Group wants to wish all the amazing revenue integrity professionals that we have worked with a happy Revenue Integrity Week. The work you have done and continue to do is not going unnoticed and we appreciate your dedication to the [...] [Read More](https://info.thewilshiregroup.net/blog/happy-revenue-integrity-week) [All posts](https://info.thewilshiregroup.net/blog/all) [Next](https://info.thewilshiregroup.net/blog/author/andrew-wade/page/2) ### Archives - [May 2015 (8)](https://info.thewilshiregroup.net/blog/archive/2015/05) - [June 2018 (8)](https://info.thewilshiregroup.net/blog/archive/2018/06) - [October 2018 (6)](https://info.thewilshiregroup.net/blog/archive/2018/10) - [May 2016 (5)](https://info.thewilshiregroup.net/blog/archive/2016/05) - [June 2016 (5)](https://info.thewilshiregroup.net/blog/archive/2016/06) - [March 2019 (5)](https://info.thewilshiregroup.net/blog/archive/2019/03) - [April 2019 (5)](https://info.thewilshiregroup.net/blog/archive/2019/04) - [October 2019 (5)](https://info.thewilshiregroup.net/blog/archive/2019/10) - [March 2020 (5)](https://info.thewilshiregroup.net/blog/archive/2020/03) - 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