--- title: The Wilshire Group Blog | Thought Leadership description: Thought Leadership | Welcome to The Wilshire Group's Blog! This is where you'll find our thoughts, analysis, and advice on a number of health and EMR topics. --- [![The Wilshire Group](https://info.thewilshiregroup.net/hs-fs/hubfs/Full%20TWG%20Black.png?width=500&height=223&name=Full%20TWG%20Black.png "The Wilshire Group")](https://thewilshiregroup.net/) - ![phone_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-phone.png)  (310) 699-2017 [![mail_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-email15.png)  info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) - - - - Receive Updates - ![phone_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-phone.png)  (310) 699-2017 [![mail_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-email15.png)  info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) - - - - Receive Updates # thought-leadership # The Wilshire Group Blog [Home](https://thewilshiregroup.net/) | The Wilshire Group Blog [Home](https://thewilshiregroup.net/) | Archive by Category "thought-leadership" ## [Prior Auth – It’s Not Just for Commercial Payers Anymore](https://info.thewilshiregroup.net/blog/prior-auth-its-not-just-for-commercial-payers-anymore) ![Matt Perron](https://info.thewilshiregroup.net/hubfs/mperron.png) by [Matt Perron](https://info.thewilshiregroup.net/blog/author/matt-perron) June 09, 2020 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Patient Access Services](https://info.thewilshiregroup.net/blog/tag/patient-access-services) [On July 1, a CMS rule requiring prior authorization for certain hospital outpatient procedures goes into effect.](https://www.cms.gov/research-statistics-data-systems/medicare-fee-service-compliance-programs/prior-authorization-initiatives/prior-authorization-certain-hospital-outpatient-department-opd-services)The rational for why CMS is instituting this change is summarized below.  [Read More](https://info.thewilshiregroup.net/blog/prior-auth-its-not-just-for-commercial-payers-anymore) ## [Reduce Readmission Rates with Follow Up Appointments](https://info.thewilshiregroup.net/blog/reduce-readmission-rates-with-follow-up-appointments) ![Matt Perron](https://info.thewilshiregroup.net/hubfs/mperron.png) by [Matt Perron](https://info.thewilshiregroup.net/blog/author/matt-perron) May 27, 2020 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Patient Access Services](https://info.thewilshiregroup.net/blog/tag/patient-access-services) [COVID-19](https://info.thewilshiregroup.net/blog/tag/covid-19) Reducing hospital readmissions has been a longstanding goal for most health systems and the[Hospital Readmissions Reduction Program (HRRP)](https://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/AcuteInpatientPPS/Readmissions-Reduction-Program)formalized this goal by creating incentives (and penalties) for reducing readmissions for certain diagnosis.Now w [...] [Read More](https://info.thewilshiregroup.net/blog/reduce-readmission-rates-with-follow-up-appointments) ## [Touchless Patient Arrivals: A Path Forward While Social Distancing](https://info.thewilshiregroup.net/blog/touchless-patient-arrivals-a-path-forward-while-social-distancing) by [Rebecca Haymaker](https://info.thewilshiregroup.net/blog/author/rebecca-haymaker) May 21, 2020 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [COVID-19](https://info.thewilshiregroup.net/blog/tag/covid-19) While each health center is in varying stages of the COVID-19 battle, one underlying goal is on all our minds – how do we safely re-open our facilities to patients who need in-person care? [Read More](https://info.thewilshiregroup.net/blog/touchless-patient-arrivals-a-path-forward-while-social-distancing) ## [COVID-19 Considerations for Revenue Cycle Leaders](https://info.thewilshiregroup.net/blog/covid-19-considerations-for-revenue-cycle-leaders) by [Spencer Thielmann](https://info.thewilshiregroup.net/blog/author/spencer-thielmann) May 12, 2020 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [COVID-19](https://info.thewilshiregroup.net/blog/tag/covid-19) COVID-19 continues to disrupt every aspect of the healthcare revenue cycle landscape and, as a leader, you need to maintain awareness of countless regulatory adjustments, but also the broader impact on your employees and patients. In the billing space [...] [Read More](https://info.thewilshiregroup.net/blog/covid-19-considerations-for-revenue-cycle-leaders) ## [Virtual Huddle Boards - A Must-Have for Remote Teams](https://info.thewilshiregroup.net/blog/virtual-huddle-boards-a-must-have-for-remote-teams) by [Rebecca Haymaker](https://info.thewilshiregroup.net/blog/author/rebecca-haymaker) April 30, 2020 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Patient Access Services](https://info.thewilshiregroup.net/blog/tag/patient-access-services) [COVID-19](https://info.thewilshiregroup.net/blog/tag/covid-19) Have you recently found yourself with a partially or fully remote team? Are you looking for ways to engage and communicate with your team members? If so, virtual huddle boards may be the solution you are looking for. As a former Patient Access Director, [...] [Read More](https://info.thewilshiregroup.net/blog/virtual-huddle-boards-a-must-have-for-remote-teams) ## [COVID-19 Revenue Cycle Best Practices and Considerations](https://info.thewilshiregroup.net/blog/covid-19-revenue-cycle-best-practices-and-considerations) by [Rebecca Haymaker](https://info.thewilshiregroup.net/blog/author/rebecca-haymaker) March 31, 2020 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [COVID-19](https://info.thewilshiregroup.net/blog/tag/covid-19) As we all navigate uncharted waters with this unprecedented pandemic, we are working to identify best practices and considerations specific to the revenue cycle. While we continue to see variation around billing guidelines from payers, the following list [...] [Read More](https://info.thewilshiregroup.net/blog/covid-19-revenue-cycle-best-practices-and-considerations) ## [Video Visits: Quick Starter Guide](https://info.thewilshiregroup.net/blog/video-visits-quick-starter-guide) by [Morgan McClure](https://info.thewilshiregroup.net/blog/author/morgan-mcclure) March 25, 2020 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [vendors](https://info.thewilshiregroup.net/blog/tag/vendors) [COVID-19](https://info.thewilshiregroup.net/blog/tag/covid-19) A point of pride for The Wilshire Group is sharing our lessons learned with the community at large – whether you are a present, past, prospective customer or a healthcare system working to adapt to the changes facing us all right now.While the darkness [...] [Read More](https://info.thewilshiregroup.net/blog/video-visits-quick-starter-guide) ## [Remote Worker Boom: How to Monitor Employee Productivity When Working from Home](https://info.thewilshiregroup.net/blog/remote-worker-boom-how-to-monitor-employee-productivity-when-working-from-home) by [Tyre Pierce](https://info.thewilshiregroup.net/blog/author/tyre-pierce) March 20, 2020 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Epic](https://info.thewilshiregroup.net/blog/tag/epic) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [COVID-19](https://info.thewilshiregroup.net/blog/tag/covid-19) It’s hard to overstate the disruption that our nation is experiencing from both personal and business standpoints. One of the most significant changes is the mass exodus of workers from the office to the home. Different employers have different [...] [Read More](https://info.thewilshiregroup.net/blog/remote-worker-boom-how-to-monitor-employee-productivity-when-working-from-home) ## [Keeping the Wilshire Way During a Crisis](https://info.thewilshiregroup.net/blog/keeping-the-wilshire-way-in-a-crisis) by [Freeman Jenkins](https://info.thewilshiregroup.net/blog/author/freeman-jenkins) March 17, 2020 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Consulting Strategy](https://info.thewilshiregroup.net/blog/tag/consulting-strategy) [COVID-19](https://info.thewilshiregroup.net/blog/tag/covid-19) An incredible amount in our daily lives has changed in the last few weeks as the [country ramps up social distancing](https://www.whitehouse.gov/wp-content/uploads/2020/03/03.16.20_coronavirus-guidance_8.5x11_315PM.pdf) to slow the spread of COVID-19. Our clients’ daily lives are also rapidly changing to meet the demands of the pandemic. Whether it’s [...] [Read More](https://info.thewilshiregroup.net/blog/keeping-the-wilshire-way-in-a-crisis) ## [Take your Patient Access operations to the next level!](https://info.thewilshiregroup.net/blog/take-patient-access-operations-next-level) by [Freeman Jenkins](https://info.thewilshiregroup.net/blog/author/freeman-jenkins) March 03, 2020 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Epic](https://info.thewilshiregroup.net/blog/tag/epic) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Patient Access Services](https://info.thewilshiregroup.net/blog/tag/patient-access-services) In today’s word of shrinking reimbursement and consumer driven healthcare, having a top performing Patient Access operation to attract patients, keep them in system, and ensure you are paid for all services provided is more important than ever. [Read More](https://info.thewilshiregroup.net/blog/take-patient-access-operations-next-level) [All posts](https://info.thewilshiregroup.net/blog/all) [Next](https://info.thewilshiregroup.net/blog/tag/thought-leadership/page/2) ### Archives - [May 2015 (8)](https://info.thewilshiregroup.net/blog/archive/2015/05) - [June 2018 (8)](https://info.thewilshiregroup.net/blog/archive/2018/06) - [October 2018 (6)](https://info.thewilshiregroup.net/blog/archive/2018/10) - [May 2016 (5)](https://info.thewilshiregroup.net/blog/archive/2016/05) - [June 2016 (5)](https://info.thewilshiregroup.net/blog/archive/2016/06) - [March 2019 (5)](https://info.thewilshiregroup.net/blog/archive/2019/03) - [April 2019 (5)](https://info.thewilshiregroup.net/blog/archive/2019/04) - [October 2019 (5)](https://info.thewilshiregroup.net/blog/archive/2019/10) - [March 2020 (5)](https://info.thewilshiregroup.net/blog/archive/2020/03) - [July 2015 (4)](https://info.thewilshiregroup.net/blog/archive/2015/07) - [July 2018 (4)](https://info.thewilshiregroup.net/blog/archive/2018/07) - [August 2018 (4)](https://info.thewilshiregroup.net/blog/archive/2018/08) - [September 2018 (4)](https://info.thewilshiregroup.net/blog/archive/2018/09) - [January 2019 (4)](https://info.thewilshiregroup.net/blog/archive/2019/01) - [February 2019 (4)](https://info.thewilshiregroup.net/blog/archive/2019/02) - [June 2019 (4)](https://info.thewilshiregroup.net/blog/archive/2019/06) - [August 2019 (4)](https://info.thewilshiregroup.net/blog/archive/2019/08) - [December 2019 (4)](https://info.thewilshiregroup.net/blog/archive/2019/12) - [February 2015 (3)](https://info.thewilshiregroup.net/blog/archive/2015/02) - [June 2015 (3)](https://info.thewilshiregroup.net/blog/archive/2015/06) - [May 2019 (3)](https://info.thewilshiregroup.net/blog/archive/2019/05) - [September 2019 (3)](https://info.thewilshiregroup.net/blog/archive/2019/09) - [April 2020 (3)](https://info.thewilshiregroup.net/blog/archive/2020/04) - [May 2020 (3)](https://info.thewilshiregroup.net/blog/archive/2020/05) - [January 2015 (2)](https://info.thewilshiregroup.net/blog/archive/2015/01) - [March 2015 (2)](https://info.thewilshiregroup.net/blog/archive/2015/03) - [April 2015 (2)](https://info.thewilshiregroup.net/blog/archive/2015/04) - [November 2018 (2)](https://info.thewilshiregroup.net/blog/archive/2018/11) - [November 2019 (2)](https://info.thewilshiregroup.net/blog/archive/2019/11) - [January 2020 (2)](https://info.thewilshiregroup.net/blog/archive/2020/01) - [February 2020 (2)](https://info.thewilshiregroup.net/blog/archive/2020/02) - [September 2015 (1)](https://info.thewilshiregroup.net/blog/archive/2015/09) - [November 2015 (1)](https://info.thewilshiregroup.net/blog/archive/2015/11) - [April 2016 (1)](https://info.thewilshiregroup.net/blog/archive/2016/04) - [February 2017 (1)](https://info.thewilshiregroup.net/blog/archive/2017/02) - [January 2018 (1)](https://info.thewilshiregroup.net/blog/archive/2018/01) - [May 2018 (1)](https://info.thewilshiregroup.net/blog/archive/2018/05) - [December 2018 (1)](https://info.thewilshiregroup.net/blog/archive/2018/12) - [July 2019 (1)](https://info.thewilshiregroup.net/blog/archive/2019/07) - [June 2020 (1)](https://info.thewilshiregroup.net/blog/archive/2020/06) [See all](https://info.thewilshiregroup.net/blog/tag/thought-leadership#) ### Categories - [Thought Leadership (103)](https://info.thewilshiregroup.net/blog/tag/thought-leadership) - [Revenue Cycle (67)](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) - [Revenue Integrity (28)](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) - [Company News (26)](https://info.thewilshiregroup.net/blog/tag/company-news) - [Patient Access Services (26)](https://info.thewilshiregroup.net/blog/tag/patient-access-services) - [HIM (21)](https://info.thewilshiregroup.net/blog/tag/him) - [Epic (20)](https://info.thewilshiregroup.net/blog/tag/epic) - [CDI (17)](https://info.thewilshiregroup.net/blog/tag/cdi) - [Clinicals (16)](https://info.thewilshiregroup.net/blog/tag/clinicals) - [Consulting Strategy (14)](https://info.thewilshiregroup.net/blog/tag/consulting-strategy) - [COVID-19 (10)](https://info.thewilshiregroup.net/blog/tag/covid-19) - [Coding (9)](https://info.thewilshiregroup.net/blog/tag/coding) - [News Updates (9)](https://info.thewilshiregroup.net/blog/tag/news-updates) - [charge capture (8)](https://info.thewilshiregroup.net/blog/tag/charge-capture) - [News (7)](https://info.thewilshiregroup.net/blog/tag/news) - [Insider (6)](https://info.thewilshiregroup.net/blog/tag/insider) - [Finance (5)](https://info.thewilshiregroup.net/blog/tag/finance) - [ICD-10 (4)](https://info.thewilshiregroup.net/blog/tag/icd-10) - [Words of Wisdom (4)](https://info.thewilshiregroup.net/blog/tag/words-of-wisdom) - [Build Guides (3)](https://info.thewilshiregroup.net/blog/tag/build-guides) - [Case Studies (3)](https://info.thewilshiregroup.net/blog/tag/case-studies) - [Charge Router (3)](https://info.thewilshiregroup.net/blog/tag/charge-router) - [Perioperative Services (2)](https://info.thewilshiregroup.net/blog/tag/perioperative-services) - [vendors (2)](https://info.thewilshiregroup.net/blog/tag/vendors) - [Accounting (1)](https://info.thewilshiregroup.net/blog/tag/accounting) - [Audit (1)](https://info.thewilshiregroup.net/blog/tag/audit) - [ED (1)](https://info.thewilshiregroup.net/blog/tag/ed) - [HFMA (1)](https://info.thewilshiregroup.net/blog/tag/hfma) - [OR (1)](https://info.thewilshiregroup.net/blog/tag/or) - [Payment Posting (1)](https://info.thewilshiregroup.net/blog/tag/payment-posting) - [Regulatory Updates (1)](https://info.thewilshiregroup.net/blog/tag/regulatory-updates) - [SOX (1)](https://info.thewilshiregroup.net/blog/tag/sox) - [Scanning (1)](https://info.thewilshiregroup.net/blog/tag/scanning) - [emergency department (1)](https://info.thewilshiregroup.net/blog/tag/emergency-department) [See all](https://info.thewilshiregroup.net/blog/tag/thought-leadership#) ![Wilshire](https://info.thewilshiregroup.net/hs-fs/hubfs/Images/Wilshire.png?width=250&height=123&name=Wilshire.png)   **The Wilshire Group** 2075 Vista Ave, Suite 100 Sierra Madre, CA 91024 (310) 699-2017 [info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) ## OUR SERVICES [REVENUE CYCLE](https://thewilshiregroup.net/what-we-do/revenue-cycle/) [HEALTH INFORMATION MANAGEMENT](https://thewilshiregroup.net/what-we-do/health-information-mgmt/) [PROJECT & CHANGE MANAGEMENT](https://thewilshiregroup.net/what-we-do/project-change-management/) [EPIC IMPLEMENTATION & OPTIMIZATION](https://thewilshiregroup.net/epic-implementation-optimization/) Receive Updates ### THOUGHT LEADERSHIP ©2016 The Wilshire Group. All rights reserved. ### Receive Updates