--- title: Addressing audit issues description: Addressing audit issues --- [![The Wilshire Group](https://info.thewilshiregroup.net/hs-fs/hubfs/Full%20TWG%20Black.png?width=500&height=223&name=Full%20TWG%20Black.png "The Wilshire Group")](https://thewilshiregroup.net/) - ![phone_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-phone.png)  (310) 699-2017 [![mail_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-email15.png)  info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) - - - - Receive Updates - ![phone_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-phone.png)  (310) 699-2017 [![mail_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-email15.png)  info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) - - - - Receive Updates # The Wilshire Group Blog [Home](https://thewilshiregroup.net/) | [The Wilshire Group Blog](https://info.thewilshiregroup.net/blog) | Addressing audit issues # Addressing audit issues by [Spencer Thielmann](https://info.thewilshiregroup.net/blog/author/spencer-thielmann) April 16, 2015 [Case Studies](https://info.thewilshiregroup.net/blog/tag/case-studies), [Accounting](https://info.thewilshiregroup.net/blog/tag/accounting), [Audit](https://info.thewilshiregroup.net/blog/tag/audit), [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle), [SOX](https://info.thewilshiregroup.net/blog/tag/sox) A large healthcare organization in the Pacific Northwest faced challenges after an internal Sarbanes-Oxley (SOX) audit found process, segregation of duties, and control issues. The Wilshire Group came in to assess the problems, develop a comprehensive set of recommendations, and assist with planning and execution. The audit focused on the Data Control (cash/deposit posting) and General Accounting departments, the reconciliation of cash received in the bank, and the posting activities across the accounting and AR systems. The assessment phase of the project included meeting with department staff from Data Control, General Accounting, and IT support to understand the daily operations in each area and how those activities impact the reconciliation process. Once the initial data gathering was complete The Wilshire Group reviewed, updated, and created new training and workflow documentation to enable staff to be more consistent and compliant in their daily activities. Additionally, we created reporting tools and project management tools to facilitate sustained improvement. In just 12 weeks, we were able to address all audit issues through corrective workflow action, improved tools and system configuration, and long-term upgrade/optimization areas of focus. Contact us at [info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) to see how we can help your organization. ### Subscribe Here! ### Archives - [May 2015 (8)](https://info.thewilshiregroup.net/blog/archive/2015/05) - [June 2018 (8)](https://info.thewilshiregroup.net/blog/archive/2018/06) - [October 2018 (6)](https://info.thewilshiregroup.net/blog/archive/2018/10) - [May 2016 (5)](https://info.thewilshiregroup.net/blog/archive/2016/05) - [June 2016 (5)](https://info.thewilshiregroup.net/blog/archive/2016/06) - [March 2019 (5)](https://info.thewilshiregroup.net/blog/archive/2019/03) - [April 2019 (5)](https://info.thewilshiregroup.net/blog/archive/2019/04) - [October 2019 (5)](https://info.thewilshiregroup.net/blog/archive/2019/10) - [March 2020 (5)](https://info.thewilshiregroup.net/blog/archive/2020/03) - [July 2015 (4)](https://info.thewilshiregroup.net/blog/archive/2015/07) - [July 2018 (4)](https://info.thewilshiregroup.net/blog/archive/2018/07) - [August 2018 (4)](https://info.thewilshiregroup.net/blog/archive/2018/08) - [September 2018 (4)](https://info.thewilshiregroup.net/blog/archive/2018/09) - [January 2019 (4)](https://info.thewilshiregroup.net/blog/archive/2019/01) - [February 2019 (4)](https://info.thewilshiregroup.net/blog/archive/2019/02) - [June 2019 (4)](https://info.thewilshiregroup.net/blog/archive/2019/06) - [August 2019 (4)](https://info.thewilshiregroup.net/blog/archive/2019/08) - [December 2019 (4)](https://info.thewilshiregroup.net/blog/archive/2019/12) - [February 2015 (3)](https://info.thewilshiregroup.net/blog/archive/2015/02) - [June 2015 (3)](https://info.thewilshiregroup.net/blog/archive/2015/06) - [May 2019 (3)](https://info.thewilshiregroup.net/blog/archive/2019/05) - [September 2019 (3)](https://info.thewilshiregroup.net/blog/archive/2019/09) - [April 2020 (3)](https://info.thewilshiregroup.net/blog/archive/2020/04) - [May 2020 (3)](https://info.thewilshiregroup.net/blog/archive/2020/05) - [January 2015 (2)](https://info.thewilshiregroup.net/blog/archive/2015/01) - [March 2015 (2)](https://info.thewilshiregroup.net/blog/archive/2015/03) - [April 2015 (2)](https://info.thewilshiregroup.net/blog/archive/2015/04) - [November 2018 (2)](https://info.thewilshiregroup.net/blog/archive/2018/11) - [November 2019 (2)](https://info.thewilshiregroup.net/blog/archive/2019/11) - [January 2020 (2)](https://info.thewilshiregroup.net/blog/archive/2020/01) - [February 2020 (2)](https://info.thewilshiregroup.net/blog/archive/2020/02) - [September 2015 (1)](https://info.thewilshiregroup.net/blog/archive/2015/09) - [November 2015 (1)](https://info.thewilshiregroup.net/blog/archive/2015/11) - [April 2016 (1)](https://info.thewilshiregroup.net/blog/archive/2016/04) - [February 2017 (1)](https://info.thewilshiregroup.net/blog/archive/2017/02) - [January 2018 (1)](https://info.thewilshiregroup.net/blog/archive/2018/01) - [May 2018 (1)](https://info.thewilshiregroup.net/blog/archive/2018/05) - [December 2018 (1)](https://info.thewilshiregroup.net/blog/archive/2018/12) - [July 2019 (1)](https://info.thewilshiregroup.net/blog/archive/2019/07) - [June 2020 (1)](https://info.thewilshiregroup.net/blog/archive/2020/06) [See all](https://info.thewilshiregroup.net/blog/addressing-audit-issues#) ### Categories - [Thought Leadership (103)](https://info.thewilshiregroup.net/blog/tag/thought-leadership) - [Revenue Cycle (67)](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) - [Revenue Integrity (28)](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) - [Company News (26)](https://info.thewilshiregroup.net/blog/tag/company-news) - [Patient Access Services (26)](https://info.thewilshiregroup.net/blog/tag/patient-access-services) - [HIM (21)](https://info.thewilshiregroup.net/blog/tag/him) - [Epic (20)](https://info.thewilshiregroup.net/blog/tag/epic) - [CDI (17)](https://info.thewilshiregroup.net/blog/tag/cdi) - [Clinicals (16)](https://info.thewilshiregroup.net/blog/tag/clinicals) - [Consulting Strategy (14)](https://info.thewilshiregroup.net/blog/tag/consulting-strategy) - [COVID-19 (10)](https://info.thewilshiregroup.net/blog/tag/covid-19) - [Coding (9)](https://info.thewilshiregroup.net/blog/tag/coding) - [News Updates (9)](https://info.thewilshiregroup.net/blog/tag/news-updates) - [charge capture (8)](https://info.thewilshiregroup.net/blog/tag/charge-capture) - [News (7)](https://info.thewilshiregroup.net/blog/tag/news) - [Insider (6)](https://info.thewilshiregroup.net/blog/tag/insider) - [Finance (5)](https://info.thewilshiregroup.net/blog/tag/finance) - [ICD-10 (4)](https://info.thewilshiregroup.net/blog/tag/icd-10) - [Words of Wisdom (4)](https://info.thewilshiregroup.net/blog/tag/words-of-wisdom) - [Build Guides (3)](https://info.thewilshiregroup.net/blog/tag/build-guides) - [Case Studies (3)](https://info.thewilshiregroup.net/blog/tag/case-studies) - [Charge Router (3)](https://info.thewilshiregroup.net/blog/tag/charge-router) - [Perioperative Services (2)](https://info.thewilshiregroup.net/blog/tag/perioperative-services) - [vendors (2)](https://info.thewilshiregroup.net/blog/tag/vendors) - [Accounting (1)](https://info.thewilshiregroup.net/blog/tag/accounting) - [Audit (1)](https://info.thewilshiregroup.net/blog/tag/audit) - [ED (1)](https://info.thewilshiregroup.net/blog/tag/ed) - [HFMA (1)](https://info.thewilshiregroup.net/blog/tag/hfma) - [OR (1)](https://info.thewilshiregroup.net/blog/tag/or) - [Payment Posting (1)](https://info.thewilshiregroup.net/blog/tag/payment-posting) - [Regulatory Updates (1)](https://info.thewilshiregroup.net/blog/tag/regulatory-updates) - [SOX (1)](https://info.thewilshiregroup.net/blog/tag/sox) - [Scanning (1)](https://info.thewilshiregroup.net/blog/tag/scanning) - [emergency department (1)](https://info.thewilshiregroup.net/blog/tag/emergency-department) [See all](https://info.thewilshiregroup.net/blog/addressing-audit-issues#) [previous post](https://info.thewilshiregroup.net/blog/house-passes-medicare-bill-no-change-to-icd-10-implementation-date) [next post](https://info.thewilshiregroup.net/blog/epic-xgm-presentation-managing-contractual-adjustments-ar-valuation) ![Wilshire](https://info.thewilshiregroup.net/hs-fs/hubfs/Images/Wilshire.png?width=250&height=123&name=Wilshire.png)   **The Wilshire Group** 2075 Vista Ave, Suite 100 Sierra Madre, CA 91024 (310) 699-2017 [info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) ## OUR SERVICES [REVENUE CYCLE](https://thewilshiregroup.net/what-we-do/revenue-cycle/) [HEALTH INFORMATION MANAGEMENT](https://thewilshiregroup.net/what-we-do/health-information-mgmt/) [PROJECT & CHANGE MANAGEMENT](https://thewilshiregroup.net/what-we-do/project-change-management/) [EPIC IMPLEMENTATION & OPTIMIZATION](https://thewilshiregroup.net/epic-implementation-optimization/) Receive Updates ### THOUGHT LEADERSHIP ©2016 The Wilshire Group. All rights reserved. ### Receive Updates