--- title: Business Email Etiquette description: Business Email Etiquette --- [![The Wilshire Group](https://info.thewilshiregroup.net/hs-fs/hubfs/Full%20TWG%20Black.png?width=500&height=223&name=Full%20TWG%20Black.png "The Wilshire Group")](https://thewilshiregroup.net/) - ![phone_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-phone.png)  (310) 699-2017 [![mail_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-email15.png)  info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) - - - - Receive Updates - ![phone_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-phone.png)  (310) 699-2017 [![mail_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-email15.png)  info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) - - - - Receive Updates # The Wilshire Group Blog [Home](https://thewilshiregroup.net/) | [The Wilshire Group Blog](https://info.thewilshiregroup.net/blog) | Business Email Etiquette # Business Email Etiquette by [Jenn Krebs](https://info.thewilshiregroup.net/blog/author/jenn-krebs) March 11, 2015 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) Even in the dozen years or so that I’ve been working, electronic communication has changed so much. We are all on the go, and it’s common that a lot of email is done from phones & tablets; maybe even more so than laptops. With this comes a tendency to make communication more casual, and the lines have grayed between what is acceptable for personal and business communication etiquette. I put together some tips that I have found helpful in my business communications and that my recipients have commented on as helpful for them as well: - Always read over your emails to yourself before sending them, to correct spelling & grammar mistakes (even on a smart phone). Nothing puts people off like needless spelling mistakes or emails that aren’t understandable because they are missing words, etc. - In the business world, if your job is very fast-paced & everyone receives 100 emails a day, only send thank you emails if someone has really gone above & beyond (but if you do it, copy their boss). In the volunteer world, a thank you is always nice. - Consider employing a system that lets people know what you expect of them. One I like is beginning the subject of your email with a directive (examples below). This is an excellent sorting mechanism for people, and shows that you respect their time and priorities. - Urgent - Action Required - Inform - It is becoming more and more acceptable to use text messaging if you really need a quick response from someone, as so many people receive hundreds of emails a day. If you use this communication method, use it sparingly & people will be more apt to respond quickly. - Never reply all, unless it is absolutely necessary. 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