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Reshaping the user design for providers

We enjoy the intuitive way we interact with technology daily, the apps on our phones are presented in an elegant manner that weaves our “clicks” into workflows so seamlessly that we don’t register an intrusion. The methodology behind these apps is known [...]

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Finding myself (and the surprising similarities to finding missing revenue)

10 out of 10 would recommend. Painful. Enlightening. Long. Best decision of my life. Exhausting. Beautiful. Did I say painful? These are just a handful of statements I have used over the past 16 months when answering the question “how was it?” Like all [...]

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5 Strategies to Elevate your Payment Posting Department

Payment Posting may not be a on leadership’s radar for an area of concern/improvement, but it can routinely be a source of trouble. Inappropriate adjustments and denials can stack up by the thousands in a matter of days, and usually requires lengthy [...]

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