In today’s word of shrinking reimbursement and consumer driven healthcare, having a top performing Patient Access operation to attract patients, keep them in system, and ensure you are paid for all services provided is more important than ever.
It’s that magical time of year when we receive our annual gift from Medicare with the Hospital Outpatient Prospective Payment System (OPPS) final rule. Pricing Transparency is a focus yet again and is the gift that keeps on giving. A link to the final [...]
The physician scans her schedule for the day and sees a name she recognizes – Ms. X, the “Chronic No Show-er”. Every clinic has them. Names and patients they know by heart due to the number of times these patients have missed their appointments. It’s [...]
The people, processes, and technology driving admission, transport, environmental services, and discharge workflows have huge impacts on the efficiency and quality of your hospital operations.
Over the past several years leading healthcare organizations have been implementing command centers to manage capacity, improve operational efficiency, and reduce unnecessary length of stay.
Our blog post this week focuses on the recent executive order on pricing transparency. Two of our experts, Andrew Wade and Matt Perron, ask each other a few questions on what this could mean for healthcare organizations and what they could be doing to [...]
With increasing patient out-of-pocket liability, healthcare organizations are moving more collections efforts to pre-registration and point-of-service (POS). Starting these conversations early provides transparency for patients, increased overall [...]
In our March Newsletter, the Wilshire Group introduced Quick HITS – short term, focused projects designed to maximize your ROI. We are happy to announce our first patient access focused project, Registration and Authorization Quality!
If so, we are looking forward to mingling with you at the 45th annual NAHAM conference in Orlando, FL!