patient-access-services

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Convert Your No-Show Problem Into a Patient-Friendly Opportunity

The physician scans her schedule for the day and sees a name she recognizes – Ms. X, the “Chronic No Show-er”. Every clinic has them. Names and patients they know by heart due to the number of times these patients have missed their appointments. It’s [...]

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Patient Flow Epic Gold Stars: Are you a patient flow all-star?

The people, processes, and technology driving admission, transport, environmental services, and discharge workflows have huge impacts on the efficiency and quality of your hospital operations.

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Eyes in the Sky: Using Command Centers in Healthcare

Over the past several years leading healthcare organizations have been implementing command centers to manage capacity, improve operational efficiency, and reduce unnecessary length of stay.

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Pricing Transparency: Your questions answered by TWG

Our blog post this week focuses on the recent executive order on pricing transparency. Two of our experts, Andrew Wade and Matt Perron, ask each other a few questions on what this could mean for healthcare organizations and what they could be doing to [...]

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Compassionate Collections: Increase POS Collections by Teaching Staff How to Ask for Money

With increasing patient out-of-pocket liability, healthcare organizations are moving more collections efforts to pre-registration and point-of-service (POS). Starting these conversations early provides transparency for patients, increased overall [...]

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Introducing the Registration and Authorization Quality Quick HIT

In our March Newsletter, the Wilshire Group introduced Quick HITS – short term, focused projects designed to maximize your ROI. We are happy to announce our first patient access focused project, Registration and Authorization Quality!

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Will you be at the NAHAM conference?

If so, we are looking forward to mingling with you at the 45th annual NAHAM conference in Orlando, FL!

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Happy Patient Access Week!

Happy Patient Access Week from The Wilshire Group!

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Newsletter March 2019

 

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HIMSS Takeaways: Part I

 

Last week, some 45,000 healthcare workers spanning every major organization, domain, and role, congregated for #HIMSS19 at Disney World, err, well, the Convention Center, in Orlando, FL. Conversations centered around all of the hot topics you’d [...]

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