A belated Happy Patient Access Week to all the Patient Access professionals working on the front lines of our healthcare system! Your work to facilitate patient communications, provide safe and efficient access to your organizations, and drive the [...]

An incredible amount in our daily lives has changed in the last few weeks as the country ramps up social distancing to slow the spread of COVID-19. Our clients’ daily lives are also rapidly changing to meet the demands of the pandemic. Whether it’s [...]

In today’s word of shrinking reimbursement and consumer driven healthcare, having a top performing Patient Access operation to attract patients, keep them in system, and ensure you are paid for all services provided is more important than ever.

The people, processes, and technology driving admission, transport, environmental services, and discharge workflows have huge impacts on the efficiency and quality of your hospital operations.

Over the past several years leading healthcare organizations have been implementing command centers to manage capacity, improve operational efficiency, and reduce unnecessary length of stay.

Think about the ways in which technology has improved and modernized your revenue cycle operations:

Ensuring patients complete referrals and orders for specialty services is vital to the health of your patients and your organization’s financial health. Yet, according to the Medical Group Management Association, only 50% of referrals result in a [...]

Referral and Authorization workflows are vital to the financial health of your organization. They can determine if, how, and when patients are seen for services, and if you are reimbursed for those services. Due to the variety of stakeholders required, [...]