thought-leadership

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To CAC, or not to CAC?  -  That is the question.

As the current healthcare industry hot topic continues to be use of AI in multiple applications and arenas - I can't help but look at Computer Assisted Coding as the system "toe" that was dipped into the water for testing the temperature. The base NLP [...]

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Reshaping the user design for providers

We enjoy the intuitive way we interact with technology daily, the apps on our phones are presented in an elegant manner that weaves our “clicks” into workflows so seamlessly that we don’t register an intrusion. The methodology behind these apps is known [...]

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Finding myself (and the surprising similarities to finding missing revenue)

10 out of 10 would recommend. Painful. Enlightening. Long. Best decision of my life. Exhausting. Beautiful. Did I say painful? These are just a handful of statements I have used over the past 16 months when answering the question “how was it?” Like all [...]

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5 Strategies to Elevate your Payment Posting Department

Payment Posting may not be a on leadership’s radar for an area of concern/improvement, but it can routinely be a source of trouble. Inappropriate adjustments and denials can stack up by the thousands in a matter of days, and usually requires lengthy [...]

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Eyes in the Sky: Using Command Centers in Healthcare

Over the past several years leading healthcare organizations have been implementing command centers to manage capacity, improve operational efficiency, and reduce unnecessary length of stay.

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Maintaining Your Revenue Guardian Inventory

Earlier this year, we outlined strategy for successfully identifying and introducing revenue guardian checks to your organization’s revenue integrity processes. However, what happens after you implement these checks and what should you be doing for [...]

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Pricing Transparency: Your questions answered by TWG

Our blog post this week focuses on the recent executive order on pricing transparency. Two of our experts, Andrew Wade and Matt Perron, ask each other a few questions on what this could mean for healthcare organizations and what they could be doing to [...]

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Focus on Employees to Improve Your Bottom Line

Revenue Cycle and Finance departments put a great deal of effort and focus on improving industry standard metrics such as: A/R, CFB, ADR, Denial Rates, etc.  Billions are spent every year on consulting and technology solutions to automate and improve [...]

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An Example of Targeted EHR Optimization: Laboratory & Pathology

If you have you have implemented an electronic health record (EHR) or are in the initial phases of adoption, have you considered optimization efforts in your planning? Many organizations struggle to find time for EHR optimization due to competing [...]

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Creating Physician Efficiency

Whether your organization talks about reducing physician burnout, creating wellness, or optimizing the EHR for provider efficiency and satisfaction, meaningful work clusters around a few of the same critical areas, each relating in some way to the EHR, [...]

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