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HIM! - Building blocks that affect your Revenue Cycle

As we all ring in the new year and decade, there are plenty of “old” concepts to still pay attention too! I’m talking about the basics of Health Information Management (HIM) – the body of knowledge and operations that is primarily known to live [...]

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Happy New Year from TWG!

We hope you have a fantastic and safe time celebrating the start of the new year (and a new decade) this evening, but before we take a look ahead at what is to come in 2020, let’s take a step back and reflect on all that has happened over the past year.

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Giving the gift of manageable IT ticket volumes

In one form or another, each organization has a way of managing their shared issues list between operations and their technology team. Typically, this “management” is embedded in an IT service management solution such as Cherwell, JIRA, or Service Now.

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Pricing Transparency: We’ve Got Your Road Map for 2020

It’s that magical time of year when we receive our annual gift from Medicare with the Hospital Outpatient Prospective Payment System (OPPS) final rule. Pricing Transparency is a focus yet again and is the gift that keeps on giving. A link to the final [...]

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Convert Your No-Show Problem Into a Patient-Friendly Opportunity

The physician scans her schedule for the day and sees a name she recognizes – Ms. X, the “Chronic No Show-er”. Every clinic has them. Names and patients they know by heart due to the number of times these patients have missed their appointments. It’s [...]

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Reconciling your revenue reconciliation processes

Departmental Revenue Reconciliation is arguably one of the most important initiatives of Revenue Readiness and long-term organizational financial success.

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Has your EHR “ghosted” your revenue?: A scary Halloween Revenue Integrity tale

Most providers, hospitals, systems, and physician practices have long implemented Electronic Health Records (EHRs). In conjunction with myriad clinical modules, revenue cycle modules have also been installed covering patient access, charging, coding, and [...]

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Scanning....but without paper?

Since the dawn of the EMR (or at least for the last 15 years), there have been equal parts dismay and disbelief over the amount of paper generated during a patient’s admission for a customer fully live on an EMR system.  

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Patient Flow Epic Gold Stars: Are you a patient flow all-star?

The people, processes, and technology driving admission, transport, environmental services, and discharge workflows have huge impacts on the efficiency and quality of your hospital operations.

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Professional Billing Insurance Follow-Up(date)

In the August 2019 version release, Epic introduced a major update to the way insurance follow-up is worked in professional billing. For those of you not familiar with Epic release notes or the intricacies of professional billing, this is big (Harry [...]

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