--- title: The Wilshire Group Blog | Thought Leadership (7) description: Thought Leadership | Welcome to The Wilshire Group's Blog! This is where you'll find our thoughts, analysis, and advice on a number of health and EMR topics. (7) --- [![The Wilshire Group](https://info.thewilshiregroup.net/hs-fs/hubfs/Full%20TWG%20Black.png?width=500&height=223&name=Full%20TWG%20Black.png "The Wilshire Group")](https://thewilshiregroup.net/) - ![phone_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-phone.png)  (310) 699-2017 [![mail_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-email15.png)  info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) - - - - Receive Updates - ![phone_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-phone.png)  (310) 699-2017 [![mail_icon](https://info.thewilshiregroup.net/hubfs/Images/TWG-email15.png)  info@thewilshiregroup.net](mailto:info@thewilshiregroup.net) - - - - Receive Updates # thought-leadership # The Wilshire Group Blog [Home](https://thewilshiregroup.net/) | The Wilshire Group Blog [Home](https://thewilshiregroup.net/) | Archive by Category "thought-leadership" ## [Optimizing Real Time Eligibility with Epic](https://info.thewilshiregroup.net/blog/optimizing-real-time-eligibility-with-epic) ![Matt Perron](https://info.thewilshiregroup.net/hubfs/mperron.png) by [Matt Perron](https://info.thewilshiregroup.net/blog/author/matt-perron) September 19, 2018 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Patient Access Services](https://info.thewilshiregroup.net/blog/tag/patient-access-services) Many errors in the revenue cycle can be attributed to not selecting the appropriate insurance plan during registration. One recent presentation at the annual NAHAM conference cited [that 20% of registration-related denials were due to coverage and Real [...]](https://cdn.ymaws.com/www.naham.org/resource/resmgr/eligibility_verification_-_k.pdf) [Read More](https://info.thewilshiregroup.net/blog/optimizing-real-time-eligibility-with-epic) ## [Do I need a referral for that? Focus on Referrals and Authorizations for Big Returns](https://info.thewilshiregroup.net/blog/do-i-need-a-referral-for-that-focus-on-referrals-and-authorizations-for-big-returns) by [Freeman Jenkins](https://info.thewilshiregroup.net/blog/author/freeman-jenkins) September 11, 2018 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Patient Access Services](https://info.thewilshiregroup.net/blog/tag/patient-access-services) [Referral and Authorization workflows](https://thewilshiregroup.net/what-we-do/patient-access-services/#1476371665473-b848dc6a-a420) are vital to the financial health of your organization. They can determine if, how, and when patients are seen for services, and if you are reimbursed for those services. Due to the variety of stakeholders required, [...] [Read More](https://info.thewilshiregroup.net/blog/do-i-need-a-referral-for-that-focus-on-referrals-and-authorizations-for-big-returns) ## [Mind the Gap: Bridging the Coder-Clinician Relationship for Gains](https://info.thewilshiregroup.net/blog/mind-the-gap-bridging-the-coder-clinician-relationship-for-gains) by [Ryan Sommers](https://info.thewilshiregroup.net/blog/author/ryan-sommers) August 21, 2018 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [CDI](https://info.thewilshiregroup.net/blog/tag/cdi) [Clinicals](https://info.thewilshiregroup.net/blog/tag/clinicals) [Epic](https://info.thewilshiregroup.net/blog/tag/epic) [HIM](https://info.thewilshiregroup.net/blog/tag/him) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Revenue Integrity](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) Here at The Wilshire Group, we take pride in bringing resources together and navigating multidisciplinary areas to achieve optimal workflow and revenue cycle results. Last week we provided some ideas around CDI (clinical documentation integrity), and [...] [Read More](https://info.thewilshiregroup.net/blog/mind-the-gap-bridging-the-coder-clinician-relationship-for-gains) ## [What’s the Hype?…Outpatient Clinical Documentation Integrity](https://info.thewilshiregroup.net/blog/whats-the-hype-outpatient-clinical-documentation-integrity) ![April Vogel](https://info.thewilshiregroup.net/hubfs/AprilVogelTWG2-594x325.jpg) by [April Vogel](https://info.thewilshiregroup.net/blog/author/april-vogel) August 07, 2018 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [CDI](https://info.thewilshiregroup.net/blog/tag/cdi) [Revenue Integrity](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) In last week’s blog: [Evaluation and Management (E/M) Essentials](https://info.thewilshiregroup.net/blog/evaluation-and-management-e/m-essentials), we mentioned aligning coding educators with clinical build experts to support a foundation for accurate coding and charge capture success. Undoubtably, such an education and feedback [...] [Read More](https://info.thewilshiregroup.net/blog/whats-the-hype-outpatient-clinical-documentation-integrity) ## [Evaluation and Management (E/M) Essentials!](https://info.thewilshiregroup.net/blog/evaluation-and-management-e/m-essentials) ![April Vogel](https://info.thewilshiregroup.net/hubfs/AprilVogelTWG2-594x325.jpg) by [April Vogel](https://info.thewilshiregroup.net/blog/author/april-vogel) July 30, 2018 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) Evaluation and Management (E/M) services are an everyday essential for physicians and non-physician practitioners. E/Ms account for nearly 70% of front-end charge capture process for professional billing. Although outdated and overwhelming, the Centers [...] [Read More](https://info.thewilshiregroup.net/blog/evaluation-and-management-e/m-essentials) ## [Don’t Fall Prey to ED Charge Capture & Coding Vendors](https://info.thewilshiregroup.net/blog/dont-fall-prey-to-ed-charge-capture-coding-vendors) by [Ryan Sommers](https://info.thewilshiregroup.net/blog/author/ryan-sommers) July 17, 2018 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [charge capture](https://info.thewilshiregroup.net/blog/tag/charge-capture) [Clinicals](https://info.thewilshiregroup.net/blog/tag/clinicals) [Coding](https://info.thewilshiregroup.net/blog/tag/coding) [ED](https://info.thewilshiregroup.net/blog/tag/ed) [emergency department](https://info.thewilshiregroup.net/blog/tag/emergency-department) [Revenue Integrity](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) [vendors](https://info.thewilshiregroup.net/blog/tag/vendors) The modern Emergency Department is a crucial and fast-paced environment, providing care at high costs. It is imperative to obtain full reimbursement of services, yet many EDs struggle to charge and code their accounts effectively. As a result, vendors [...] [Read More](https://info.thewilshiregroup.net/blog/dont-fall-prey-to-ed-charge-capture-coding-vendors) ## [How to Maintain the Epic Charge Router](https://info.thewilshiregroup.net/blog/how-to-maintain-the-epic-charge-router) by [The Wilshire Group](https://info.thewilshiregroup.net/blog/author/the-wilshire-group) July 09, 2018 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Charge Router](https://info.thewilshiregroup.net/blog/tag/charge-router) [Epic](https://info.thewilshiregroup.net/blog/tag/epic) [Revenue Integrity](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) The Epic Charge Router is one of the most robust pieces of charging functionality within the Epic EMR platform. It can singlehandedly create new charges, delete unnecessary charges, and update any item of the charge records it pleases. On the surface the [...] [Read More](https://info.thewilshiregroup.net/blog/how-to-maintain-the-epic-charge-router) ## [How to Automate in the Epic Charge Router](https://info.thewilshiregroup.net/blog/how-to-automate-in-the-epic-charge-router) by [Andrew Wade](https://info.thewilshiregroup.net/blog/author/andrew-wade) June 22, 2018 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [Build Guides](https://info.thewilshiregroup.net/blog/tag/build-guides) [Charge Router](https://info.thewilshiregroup.net/blog/tag/charge-router) [Epic](https://info.thewilshiregroup.net/blog/tag/epic) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Revenue Integrity](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) The Epic Charge Router is one of the most robust pieces of charging functionality within the Epic EMR platform. It can singlehandedly create new charges, delete unnecessary charges, and update any item of the charge records it pleases. On the surface the [...] [Read More](https://info.thewilshiregroup.net/blog/how-to-automate-in-the-epic-charge-router) ## [When to Automate in the Epic Charge Router?](https://info.thewilshiregroup.net/blog/automating-epic-charge-router) by [Andrew Wade](https://info.thewilshiregroup.net/blog/author/andrew-wade) June 15, 2018 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [charge capture](https://info.thewilshiregroup.net/blog/tag/charge-capture) [Charge Router](https://info.thewilshiregroup.net/blog/tag/charge-router) [Epic](https://info.thewilshiregroup.net/blog/tag/epic) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Revenue Integrity](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) The Epic Charge Router is one of the most robust pieces of charging functionality within the Epic EMR platform. It can create new charges, delete unnecessary charges, and update any item of the charge it pleases. On the surface the charge router seems [...] [Read More](https://info.thewilshiregroup.net/blog/automating-epic-charge-router) ## [Lost in Translation: The Value of Accurate Charge Capture](https://info.thewilshiregroup.net/blog/lost-in-translation-the-value-of-accurate-charge-capture) by [Ryan Sommers](https://info.thewilshiregroup.net/blog/author/ryan-sommers) June 06, 2018 [Thought Leadership](https://info.thewilshiregroup.net/blog/tag/thought-leadership) [charge capture](https://info.thewilshiregroup.net/blog/tag/charge-capture) [Clinicals](https://info.thewilshiregroup.net/blog/tag/clinicals) [Revenue Cycle](https://info.thewilshiregroup.net/blog/tag/revenue-cycle) [Revenue Integrity](https://info.thewilshiregroup.net/blog/tag/revenue-integrity) On average, hospitals lose roughly 1% of potential net revenue due to issues and deficiencies with charge capture processes1. The financial stakes of the matter are certainly real, and usually understood. And yet, difficulties continue to arise due to a [...] [Read More](https://info.thewilshiregroup.net/blog/lost-in-translation-the-value-of-accurate-charge-capture) [Previous](https://info.thewilshiregroup.net/blog/tag/thought-leadership/page/6) [All posts](https://info.thewilshiregroup.net/blog/all) [Next](https://info.thewilshiregroup.net/blog/tag/thought-leadership/page/8) ### Archives - [May 2015 (8)](https://info.thewilshiregroup.net/blog/archive/2015/05) - [June 2018 (8)](https://info.thewilshiregroup.net/blog/archive/2018/06) - [October 2018 (6)](https://info.thewilshiregroup.net/blog/archive/2018/10) - [May 2016 (5)](https://info.thewilshiregroup.net/blog/archive/2016/05) - [June 2016 (5)](https://info.thewilshiregroup.net/blog/archive/2016/06) - [March 2019 (5)](https://info.thewilshiregroup.net/blog/archive/2019/03) - [April 2019 (5)](https://info.thewilshiregroup.net/blog/archive/2019/04) - [October 2019 (5)](https://info.thewilshiregroup.net/blog/archive/2019/10) - [March 2020 (5)](https://info.thewilshiregroup.net/blog/archive/2020/03) - 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