Since the dawn of the EMR (or at least for the last 15 years), there have been equal parts dismay and disbelief over the amount of paper generated during a patient’s admission for a customer fully live on an EMR system. 

The people, processes, and technology driving admission, transport, environmental services, and discharge workflows have huge impacts on the efficiency and quality of your hospital operations.

In the August 2019 version release, Epic introduced a major update to the way insurance follow-up is worked in professional billing. For those of you not familiar with Epic release notes or the intricacies of professional billing, this is big (Harry [...]

As the current healthcare industry hot topic continues to be use of AI in multiple applications and arenas - I can't help but look at Computer Assisted Coding as the system "toe" that was dipped into the water for testing the temperature. The base NLP [...]

We enjoy the intuitive way we interact with technology daily, the apps on our phones are presented in an elegant manner that weaves our “clicks” into workflows so seamlessly that we don’t register an intrusion. The methodology behind these apps is known [...]

10 out of 10 would recommend. Painful. Enlightening. Long. Best decision of my life. Exhausting. Beautiful. Did I say painful? These are just a handful of statements I have used over the past 16 months when answering the question “how was it?” Like all [...]

Payment Posting may not be a on leadership’s radar for an area of concern/improvement, but it can routinely be a source of trouble. Inappropriate adjustments and denials can stack up by the thousands in a matter of days, and usually requires lengthy [...]

Over the past several years leading healthcare organizations have been implementing command centers to manage capacity, improve operational efficiency, and reduce unnecessary length of stay.

Earlier this year, we outlined strategy for successfully identifying and introducing revenue guardian checks to your organization’s revenue integrity processes. However, what happens after you implement these checks and what should you be doing for [...]

Our blog post this week focuses on the recent executive order on pricing transparency. Two of our experts, Andrew Wade and Matt Perron, ask each other a few questions on what this could mean for healthcare organizations and what they could be doing to [...]